Last Updated: October 6, 2025
At treetrimmingbuffalony.com, also referred to below as treetrimmingbuffalony.com, we, or us, we take your privacy seriously.
This policy describes the information we collect, how we use it, who we may share it with, and the options available to you. By accessing treetrimmingbuffalony.com or any website that references this policy, you agree to the terms described here.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our advertising and apps on third-party websites when they link to this policy
It does not cover information collected offline or on websites outside our control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
This may include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages you view, links you click, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction records
- Verification details for service requests and fraud screening
- Advertising and analytics information, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure how the site performs
- Customize content
- Support advertising and marketing
Most browsers allow you to block or remove cookies. If you do, some site features may not function properly.
Third parties may also place cookies, and we do not control those tools.
Interest-Based Advertising
We may partner with others to display ads tailored to your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use the information we collect to:
- Operate and improve our services and Website
- Process and complete service requests
- Connect you with providers that fit your request
- Communicate about requests, updates, and support matters
- Tailor your experience and our marketing efforts
- Conduct analytics, research, and product development
- Detect, stop, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we may share the information needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help run our Website and business, including providers of analytics, security, payments, support, and marketing services.
These vendors may use personal information only to perform work on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share data that cannot reasonably be used to identify you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may transfer information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may be governed by its own privacy policy.
Your Choices
- Do not provide information: You may view public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop marketing messages from us. This will not stop messages from providers we shared your request with.
- Cookies: Adjust your browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete data, where allowed by law or operational need
- Share concerns about how we use your information
Use the contact details listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The purpose for which we process it
- Legal and regulatory requirements
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is sent over SSL. Even so, no transmission or storage method can be guaranteed to be fully secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may ask us to correct inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be considered "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be declined.
How to Submit a Request
Use the contact information below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof that the agent is authorized to act for you.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
If you keep using the Website after a change is posted, that means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
